FAQS 2017-01-13T11:39:44+00:00

faqs

Some of our clients have never toured before and probably have a lot of questions about how our trips are conducted, we have tried to answer as many of these questions below but if you have any specific queries either before or after booking do please get in touch and we will do our very best to answer them!

What should I pack for my Fly Ride tour? 2015-12-24T16:47:21+00:00

We will provide you with a full tour pack including suggested packing lists before you trip as well as information on documentation to prepare and insurance requirements.

How far do we ride each day on a Fly Ride tour? 2015-12-24T16:47:12+00:00

This is a slightly tricky one as each day and each trip varies but we have designed every tour to have an easily manageable daily milage. We usually ride for around 5 hours on a full day but with plenty of rest stops (this of course depends on road conditions and weather). We purposely don’t try and pack in too much on each day as we believe that the tours aren’t just about riding endlessly but appreciating the sights and areas you are riding through.

How challenging are you Fly Ride tours? 2017-01-13T11:40:07+00:00

Our paved Fly Ride tours are suitable for riders of all ability levels. Our Off-Road and Mixed Terrain tours are more challenging but have designed to be accessible for riders of varying abilities. If you are concerned or haven’t done much off road riding we are always happy to arrange acclimatisation & training sessions before the trip, just let us know and we can coordinate an early arrival to accommodate this.

Who guides your Fly Ride tours? 2015-12-24T16:46:53+00:00

Each trip is led with the assistance of in-country partners and local english speaking guides that have lived in the areas you travel through and have an intimate knowledge, understanding and respect for their country.

What meals are included in my Fly Ride tour? 2015-12-24T16:46:43+00:00

Again each tour is different but all tours include most meals and accommodation. You will be responsible for Alcoholic beverages, extra drinks and incidental expenses.

What motorcycle are included in my Fly Ride tour? 2015-12-24T16:46:30+00:00

Each tour is different but full details of the motorcycle on offer can be found on each tour page. All tours include motorcycle insurance of varying levels and some in-country providers also offer insurance upgrades on request.

What documentation should I have in place for my Fly Ride tour? 2015-12-24T16:23:27+00:00

All customers must have appropriate travel, medical and life insurance that cover motorcycle riding and repatriation from the country you are visiting. You should also be in possession of a full motorcycle licence and international permit as well as relevant visas before travelling.

Do you provide flights on Fly Ride tours? 2015-12-24T16:19:25+00:00

No, Magellan does not provide flights for any of their tours but we highly recommend skyscanner.com as a resource for cheap flights across the world. Please do not book any flights until your tour has been confirmed and ensure that you have full travel insurance, including cancellation cover, in place before doing so.

What insurance should I get before my Fly Ride tour? 2016-11-30T17:07:30+00:00

We have a separate section covering this in our pre-trip area but all riders must have valid travel insurance to cover cancellation for themselves and their pillions, as well as medical insurance to cover repatriation and any treatments that may be required in country. Please check specifically when securing these that they cover motorcycling. We highly recommend travel insurance through the post office as it was, at the time of writing, one of the few that has cancellation cover as well as covering you riding a big bike.

How do I book a Fly Ride tour? 2016-01-27T20:53:06+00:00

Fill in the booking form on the website and we will contact you with details of how to make your deposit payment to our in country partner. Once we have these at the office we will send out further documentation and information on packing lists and visas as well as a booking confirmation email detailing the balance remaining and its due date.

Can I extend my Fly Ride holiday? 2015-12-20T15:48:00+00:00

Yes of course, let us know how far in advance you want to arrive and if you want some help organising sightseeing etc…we can also tailor extensions to many of the trips so let us know what you have in mind.

What happens if I breakdown on a Fly Ride tour? 2015-12-20T15:41:22+00:00

As you are riding with a group there are always other people on hand to help out and our tour guide will also have the experience and equipment to get you back on the road. We don’t leave people behind, fear not!

What happens if I breakdown on an Escorted Tour? 2015-12-20T15:42:12+00:00

You would be surprised at how few breakdowns occur on modern motorcycles and although we insist that all riders have European breakdown cover for their motorcycles as you are riding with a group there are always other people on hand to help out and our tour guide can give any assistance required. We don’t leave people behind on the side of the road, fear not!

What do I do if I have special dietary requirements? 2015-12-20T15:34:38+00:00

Be aware that the choice of food can be limited, especially in more developing countries but let us know in plenty of time and we will make sure all the hotels /homestays along the route are made aware.

What does an Self guided tour entail? 2015-12-20T15:17:59+00:00

Each rider or couple will be provided with a comprehensive tour pack containing suggested routes, GPS points, coffee stops, lunch stops etc… We arrange all of your crossings, hotels, and a selection of meals so you just need to fuel up each day and enjoy the ride. Our routes have been honed over many years of touring in the various regions we travel through so you are guaranteed to be on the best roads throughout your holiday.

Why book a Self Guided tour with Magellan Motorcycle Tours? 2015-12-20T15:19:46+00:00

We have many years’ experience travelling and leading tours in nearly 40 countries all around the globe and pride ourselves on creating exciting, culturally immersive and totally unique riding holidays. We are passionate in our aim to run the most comprehensive tours and have honed our itineraries to offer the best roads and sights at a manageable pace. Unlike some other companies we only stay in the best accommodation and its not just about the destinations, our tours are all about the adventures you have along the way.

What happens if I breakdown on my Self Guided tour? 2015-12-20T15:38:51+00:00

You would be surprised at how few breakdowns occur on modern motorcycles although we insist that all riders have European breakdown cover. Even in the most remote regions of Europe this will cover all eventualities and will ensure you can continue your trip. We are of curse also available by phone if you need help at any point along the route.

What documentation do I need to take with me? 2017-01-13T11:40:07+00:00

All riders will need their driving licences (both parts), their bike’s MOT and V5 documents, valid tax disc, vehicle, personal and travel insurance documentation, European breakdown cover documents, passport for ferry and tunnel crossings, and EHIC card (European Health Insurance Card, available free at the post office).

What do I do if I have special dietary requirements? 2015-12-20T15:32:36+00:00

Just let us know in plenty of time and we will make sure all the hotels along the route are made aware.

What meals are included? 2015-12-20T15:30:03+00:00

Check each tour for specifics but as a rule of thumb all breakfasts are included as are around half of the evening meals. We do this to allow you to explore and choose where you eat on some of the evenings, we have always found people prefer a bit of choice along the way and recognise that not everyone wants a three course meal every night. Lunches are not included and neither are drinks.

What standard of hotels do we stay at? 2017-01-13T11:40:07+00:00

We don’t stay in cheap or budget accommodation. We only choose the best hotels for our tours; having personally researched each and every one along our routes we choose family run boutique hotels where possible whilst many others have a range of facilities including swimming pools etc… While quality, comfort and friendliness is at the top of our agenda when picking accommodation we also always try and choose places with amenities nearby such as restaurants, bars and ATMs where possible.

Are the bikes secure at the overnight hotel stops? 2015-12-20T15:29:17+00:00

We always try and book hotels with secure parking on all our tours but would definitely encourage all customers to bring along a heavy duty lock just in case.

What should I pack? 2015-12-20T15:43:43+00:00

The simple answer is probably less than you think! We provide suggested packing lists with all our tour packs and there is also a comprehensive guide under the pre trip section at the top of the page.

What do we do in the evenings? 2017-01-13T11:40:07+00:00

Half the evenings we stay together as a large group and enjoy dinner as provided as part of your trip cost while the other half the group often splits into a few smaller ones for some drinks and dinner “off-piste”. Our evenings together are often commented on as being one of the real highlights of our tours, where people bond and share stories of the day’s rides and long lasting friendships are struck up. We also make sure there is plenty of down time to explore the towns and cities that we visit.

Can I extend my european holiday? 2015-12-20T15:45:56+00:00

Yes of course, we can arrange different return dates for your ferry/Eurotunnel crossing to allow you to explore more of the continent or country we are visiting. Alternatively we can arrange an earlier setoff date so you can join us outside the UK if you so wish.

Can I pay in instalments? 2015-12-20T15:49:00+00:00

We don’t offer and specific instalment scheme but are always happy to accommodate customers’ requests where we can. Please get in touch and we will see if we can sort something that works for you. All we ask is that the deposit money is paid upon booking and the balance of the tour is paid 10 weeks before the commencement of your trip. We also strongly recommend that you take out holiday cancellation insurance that covers you in the event that you are unable to come on your booked tour for any reason.

Do we ride everyday on the tours? 2015-12-20T15:23:11+00:00

No, most of our tours are specifically geared to include a rest day or two for people to take their time and relax along the way. On most of these rest days there are ride outs organised but these are optional, you can always just relax in the quaint towns we go through or kick back in the swimming pools etc… at one of the hotel we stay in.

Do I have to ride as part of the group? 2015-12-20T15:07:32+00:00

No, you can decide where and when you ride, all the tour packs contain enough information to get to each of our destinations, with suggested routes and GPS data to put into your Sat Nav allowing you to ride at your own pace and explore the beautiful scenery we pass through.

I have never toured abroad before; do I need some prior experience for these tours? 2017-01-13T11:40:07+00:00

Definitely not, our tours are geared up to be just as enjoyable for novices as for experienced riders and tourers. Obviously no two riders are the same but you will have to be comfortable with the mileages involved and being in the saddle for at least six hours a day. We make time for plenty of rest stops, coffee and tea breaks etc… and many of our customers also find that the quieter roads in Europe are much easier to ride longer distances on.

What information will I receive? 2015-12-20T15:50:54+00:00

Before all the tours start you will be sent a full tour package with route details, GPS waypoints, daily sights, petrol locations, hotel addresses and contact numbers etc… We also send out a suggested packing list for both you and your motorcycle, documents you require and legal information as well as driving advice for each of the countries you visit.

Do many people book Motorcycle tours as solo riders? 2015-12-20T15:08:09+00:00

Yes absolutely, we get a variety of singletons, pairs and small groups on all the tours and that is one of the best reasons for going on an organised tour, the camaraderie and chance to meet new, likeminded people. Many friendships become long lasting with customers staying in touch and booking together on future tours.

If I book a shared room do I have a choice of who I share with? 2015-12-20T15:08:09+00:00

If you book with a partner, friend or part of a larger group we will always get you in shared rooms together if there’s an even number. If you are coming on your own and book a shared room we will try and match you up with someone compatible. When all’s said and done though we all get on on our tours, as we all have a shared passion for bikes and exploring!

Is the Guide always available? 2017-01-13T11:40:08+00:00

Yes, your guide will accompany you on the whole trip and will be contactable by phone at all times during the day in case of problems or questions.

Do many of your tours get cancelled due to lack of bookings? 2015-12-20T15:08:09+00:00

Definitely not, we have heard horror stories about tours being cancelled at the last minute and know how much planning it takes to get ready for a big trip away, booking time off etc… We never have and never will cancel a trip due to lack of bookings.

Why book an Escorted Tour with Magellan Motorcycle Tours? 2015-12-20T15:18:51+00:00

We have many years’ experience travelling and leading tours in nearly 40 countries all around the globe and pride ourselves on creating exciting, culturally immersive and totally unique riding holidays. We are passionate in our aim to run the most comprehensive tours and have honed our itineraries to offer the best roads and sights at a manageable pace. We don’t just race from place to place ticking of vistas and are obsessive about service and making sure all our customers have the tour of their lives. Our dedicated and experienced tour guide will always be on hand to help and unlike some other companies we only stay in the best accommodation on our tours and don’t insist on everyone eating in big discount groups every night allowing you to explore some of the places we visit and really soak up the sights. Its not just about the destination, our tours are all about the adventures you have along the way.

How much money should I take on tour? 2015-12-20T15:44:59+00:00

To a certain extent that really is up to you, we provide around half the evening meals on all the tours as well as all breakfasts but you will need some cash for lunches and drinks. We tend to stop at bakeries or similar for cheap lunches on the go and a really good 3 course meal should set you back no more than 20 euros on the evenings where they aren’t included. We always give you a rough idea of the mileages involved when we send out the tour pack which should let you budget for petrol as it is generally around the same price as in the UK, we also avoid motorways as much as we possibly can so tolls are kept to a minimum. ATMs are prevalent all over Europe and will let your get out local currency but they do generally charge for this so its worth bringing sufficient funds with you or getting a debit credit card that doesn’t charge you for foreign currency withdrawals. At the time of writing the Halifax do a good deal and might be worth looking at…

Is there a dress code in the evenings? 2015-12-20T15:07:33+00:00

No not really, all the places we stay are pretty relaxed, we obviously don’t encourage sleeveless vests and baseball caps so having some smarter clothes with you is always a good idea. A few collared polo shirts and trousers or similar will do just fine for times when you’re not in your leathers!

Do you have many women on the tours? 2017-01-13T11:40:08+00:00

Yes, we are delighted that more and more women are taking up motorcycling and touring in general and we get quite mixed groups of both riders and pillion passengers. We pride ourselves on not being a “boys on tour” type company and as such we attract people of all ages and sexes and make everyone on our trips feel comfortable and part of the group.

Is there a minimum or maximum age for people on the tour? 2015-12-20T15:07:31+00:00

The minimum age for riders and pillion passengers is 18 but there is no upper limit, while you’re still riding we’re still happy to have you!

Will my Motorcycle be suitable? 2015-12-20T15:08:09+00:00

All bike types are welcome, we just ask that it is 500c or over and can do at least 125 miles per tank refill so that you can keep up with the mileages involved. It should be mechanically sound and capable of sustaining speed and power all day for the full duration of the tour. As far as luggage goes, you don’t need hard expensive panniers to go touring, soft luggage, throw over panniers and tanks bags are plenty good enough (and much cheaper!).

Do you hire out motorcycles? 2015-12-20T16:02:40+00:00

We don’t directly, but through our partner rental firms we have we have access to a full range of modern Touring, Sports Touring and Adventure bikes as well as the full current Harley Davidson lineup through our rental partners in the South East.

Depending on provider we can arrange:

Airport transfers or Hotel delivery & pickup
Luggage storage facilities
Clothing, GPS, hard and soft luggage hire
Comprehensive breakdown and insurance
Unlimited mileage agreements

Let us know which trip takes your fancy, what type of bike you require and we’ll do the rest.

Is our money safe? 2018-07-20T18:43:39+00:00

Absolutely! Before parting with money for a holiday of any kind its very important to ensure that your money will be safe. Travel companies come and go and motorcycle tour operators more than most. Here at Magellan we believe our client’s peace of mind comes first and as such we are proud to say that we are a fully bonded tour operator and member of The Association of Bonded Travel Organisers Trust Limited (ABTOT number 5388) so you can have total confidence in us to deliver the holiday of a lifetime safe in the knowledge you are properly covered.

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Watch House Associates Ltd trading as Magellan Motorcycle Tours, and in the event of their insolvency, protection is provided for the following:

1 non-flight packages commencing in and returning to the UK;
2 non-flight packages commencing and returning to a country other than the UK; and
3 flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK.

1, 2 and 3 provides for a refund in the event you have not yet travelled. 1 and 3 provides for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Watch House Associates Ltd trading as Magellan Motorcycle Tours.

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702811397 and advise that you are a customer of an ABTOT protected travel company.

You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents

How do I book a European tour? 2015-12-20T15:53:12+00:00

Fill in the booking form on the website and make your deposit payment either by Paypal, bank transfer or cheque by post. Once we have these at the office we will send you a booking confirmation email detailing the balance remaining and its due date. After the final payment is received, 4/6 weeks before the tour, we will send out all other relevant documentation including GPS points, routes, itinerary, suggested packing list and what to get arranged insurance wise before the tour.

What insurance should I get before the tour? 2016-11-30T17:08:30+00:00

We have a separate section covering this in our pre-trip area but all riders must have valid insurance for themselves and their pillion riders, travel and medical insurance to cover repatriation of both them and their motorcycle as well as breakdown cover. We highly recommend travel insurance through the post office as it was, at the time of writing, one of the few that has cancellation cover as well as covering you riding a big bike.

What do we do on rest days? 2015-12-20T15:27:41+00:00

On most of our tours we factor in a number of rest days in nice locations. These days are free for you to do what you wish, there is always at least one if not several different organised ride outs for you to choose from to local attractions or you can relax in the town and take advantage of the hotel’s facilities.

How far do we ride each day? 2015-12-20T15:20:49+00:00

Mileages will obviously vary a lot from tour to tour, some days with more technical roads will be under 100 miles and sometimes when we have a cruising day we can cover over 250 miles but each and every day is designed to be manageable. We suggest leaving between 9am and 10am and you will generally be at your hotel by 5pm or 6pm. We have regular rest and refuel stops built in and always make time for a nice lunchstop somewhere on route. All our route packs will have detailed information on daily mileages and will be sent out to you before the start of each tour.

What age of riders and types of bikes go on the tours? 2015-12-20T15:07:32+00:00

We have a wide range of ages on the tours from early 30s to 50s, 60s and beyond! All bikes styles and abilities are catered for as all our European tours are on tarmac only. Tourers, sports tourers, cruisers, adventure bikes and sports bikes are all welcome!

How many people are on the tours? 2016-04-12T12:31:00+00:00

Each tour is different but generally between 10 and 15 bikes, we don’t like to run tours with larger numbers of bikes as we find smaller groups end up having a better time with more of a connection between all the riders and importantly a lot more fun in the evenings!

What does an escorted tour entail? 2016-11-30T17:56:49+00:00

Your guide will be with you all along the route, helping you check into hotels, providing evening and/or morning briefings and making sure everyone is ready for each day’s ride. We do it differently to most companies in that we encourage people to ride each day at their own pace. We don’t use the marker or drop of system with the guide at the front and everyone racing to keep up, instead you all have all the stops (coffee1/lunch/coffee2/hotel) loaded into your satnavs. People naturally split off into little groups of three or four bikes and ride different sections of the days together meeting up at coffee and lunch stops. The guide is usually towards the back of the various groups so is always on hand if required during the day not having ridden off to prop up the hotel bar!

Doing it this way allows people to stop more frequently if they fancy, take photos, explore different roads if they like and generally to enjoy the scenery that we ride through as opposed to racing to the destination each night. We have always found this system works best as it gives the riders the freedom to explore places along the way and stop whenever they wish.

How much experience do I need for one of these tours? 2015-12-20T15:21:39+00:00

As stated above all our tours have manageable mileages and allow you plenty of time to experience the joys of the ride not just racing from place to place. They are designed for riders of all abilities and with your own tour pack you can do each day at your own pace. We have had everyone from just passed their test riders to people who have been on two wheels for forty years and all of them have loved the experience.

This is my first time touring abroad, will I hold the group up? 2015-12-20T15:07:31+00:00

Absolutley not! These tours are not a race, when riding with large groups of people there will always be a mix of abilities and this is one of the beauties of group tours. We structure the tours so you can go at your own pace and enjoy the scenery, none of the days have overly long mileages and it is often the case the the groupd splits into several smaller ones over the days as everyone has a comprehensive route pack including suggested roads, gps points and guidance from the tour leader.

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